Shipping policy

Shipping Policy

All prices are in Canadian dollars (CAD). We ship to Canadian addresses only.

Check Stock Before Ordering

We recommend confirming product availability with us before placing your order. Contact us at info@directindustrial.ca and we will verify stock status on your behalf.

Processing Time

We strive to process all in-stock items within 72 business hours of order confirmation. Items not currently in stock typically ship within 3 weeks, depending on availability from our manufacturer.

Shipping Costs

Orders under $350: flat shipping fee of $39.99
Orders $350 and above: free shipping

Shipping Confirmation

Once your order has shipped, we will email you tracking information so you can follow your package's journey.

Delivery Times

Delivery times vary based on your location and the shipping options available. Please refer to your tracking information for estimated delivery dates. All shipping times are estimates and may be subject to delays due to weather, carrier issues, or other unforeseen circumstances.

Out of Stock Items

If an item is out of stock, we will notify you as soon as possible and provide an estimated shipping date. We appreciate your patience as we work to replenish stock and fulfill your order.